Awful and Shady "Treatment" Facility
All that I can say in a nutshell is STAY AWAY from this facility! You are definitely not dealing with the A Team here. They literally shuttle you around in a van to free community meetings, and the day treatment consists of 3 1/2 hours of ridiculous groups, a psychoeducational class once a week of something that they threw together from a high school psychology textbook, and you only meet with your therapist for 50 minutes once a week (oh the listed rate is $500). Total cost for 45 days?? $15,750 which is their special "scholarship" rate. Many of the groups are led by free interns who are not even licensed, and the charge for a group session of sharing your feelings?...$400. It is truly jaw dropping. I did not know of one person that was happy with the treatment here, and most went on to other placements. I ended up with internal bleeding from the mismanagement of one of my medications, and was rushed to the ER. The company then tried to withhold my remaining money until I threatened legal action. Suddenly, I had a refund that day. No one returns phone calls to family members, if they do it is after a week or two. So if you go there, let your family know that they are not going to be getting any updates on you. The staff is truly condescending to the clients, and some were even known to call themselves "normal" vs being an addict, or one in particular stated that she was a "normie." I think that this was a failed attempt at being cute. The food that they serve you is bad, and mainly consists of something bought in bulk at Costco like frozen lasagna. The dinners rotated every 7 days, so no variety whatsoever. Breakfast was scrambled eggs, and frozen sausage links, bacon every week or so. You're on your own for lunch, and be very careful if you buy your own food. Most of mine was stolen, and one client traced it back to a staff member. I have filed a complaint with the BBB and the AZ Attorney Generals Office for deceiving clients on the insurance benefits and cost. There are MUCH better facilities in the valley!!